| 构建铁路局物流企业客户服务信息系统的研究 |
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| 引用本文： | 金德瑞.构建铁路局物流企业客户服务信息系统的研究[J].铁路计算机应用,2012,21(6):31-34. |
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| 作者姓名： | 金德瑞 |
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| 作者单位： | 济南铁路局信息技术所,济南,250001 |
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| 摘 要： | 分析铁路贷运客户服务系统现状,提出构建集中式铁路局物流企业客户服务信息系统的总体架构方案,重点研究铁路局物流企业客户服务信息系统的系统目标、架构方案、技术选型和安全措施.
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| 关 键 词： | 物流企业 架构方案 客户服务 信息系统 |
| 收稿时间： | 2012-06-15 |
Research on structuring Customer Service Information System for railway administration logistics enterprise |
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| JIN De-rui.Research on structuring Customer Service Information System for railway administration logistics enterprise[J].Railway Computer Application,2012,21(6):31-34. |
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| Authors: | JIN De-rui |
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| Institution: | JIN De-rui ( Institute of Information Technology of Jinan Railway Administration, Jinan 250001, China ) |
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| Abstract: | It was analyzed the current situation of the Railway Freight Customer Service System in this thesis, presented the general architecture solution of structuring centralized Customer Service Information System for railway administration logistics enterprise, mainly researched on its system objective, architecture designing, technology selection and safety measure. |
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| Keywords: | logistics enterprise architecture solution customer service Information System |
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