自动化运量分析管理资讯系统之应用

捷运公司於营运目标及法令规范下，需适时检视营运状况，期以最小营运成本。提供最适运能，以满足旅运需求。唯各项绩效资料来源众多且资料量庞大，势必需投人大量人力进行资料汇整及计算，耗费成本甚钜，故需要一套自动化汇整、计算及分析之管理资讯系统，以有效降低营运成本，并进一步分析及预测营运续效，供决策支援参考，进而提升服务水准。以高雄捷运公司发展之自动化运量分析管理资讯系统为例，说明相关发展经验及应用。

Automatic Rider-ship Analysis Management Information System

Regulated by the operation goals and the laws,MRT company is apt to regularly evaluate the operation condition in order to satisfy travel demand in the lowest operation cost and the most appropriate capacity.However,the broad variety of sources and the abundance of performance data result in considerable cost in data organizing and calculating by enormous employee participation.Therefore,it is necessary to develop an automatic organizing,calculating and analyzing Management Information System to reduce operation cost as well as analyze and predict operation performance,which assists company decisions and further improves operation quality.This research introduces the example of Automatic Rider-ship Analysis Management Information System in KRTC to illustrate the trajectory of development,which is perhaps worthy to peers.