| 铁路货物保价运输CRM系统的研究 |
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| 引用本文： | 陈海泉.铁路货物保价运输CRM系统的研究[J].铁路计算机应用,2010,19(1):17-18. |
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| 作者姓名： | 陈海泉 |
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| 作者单位： | 北京交通大学,经济管理学院,北京,100044 |
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| 摘 要： | 目前,铁路保价与货物运输保险行业竞争激烈.为做好铁路保价管理信息化建设,提高竞争力,借鉴保险行业客户关系管理(CRM)系统,提出铁路保价管理CRM系统的功能以及结构设计.
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| 关 键 词： | 保价运输 保险 客户关系管理系统 铁路货运 |
| 收稿时间： | 2010-01-15 |
Research on CRM System of railway freight insured price traffic |
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| CHEN Hai-quan.Research on CRM System of railway freight insured price traffic[J].Railway Computer Application,2010,19(1):17-18. |
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| Authors: | CHEN Hai-quan |
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| Institution: | CHENHai-quan (School of Economics , Management,Beijing Jiaotong University,Beijing 100044,China) |
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| Abstract: | The railway freight insured price traffic was competing with insurance intensely.Drawn on the function of CRM System for insurance field,it was presented the function and the structure design of CRM System to railway insured price traffic. |
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| Keywords: | insured price traffic insurance CRM System railway freight traffic |
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