Modeling employees' perceptions and proportional preferences of work locations: the regular workplace and telecommuting alternatives

This paper develops measures of job and workplace perceptions, and examines the importance of those and other measures to the desired proportions of work time at each of three locations: regular workplace, home, and telecommuting center. Using data from 188 participants in the Neighborhood Telecenters Project, four job context perception factors were identified: productivity, job satisfaction, supervisor relationship, and co-worker interaction. Four generic workplace perception factors were identified (with measures for each of the work locations of interest): personal benefits, work effectiveness, autonomy, and supervisor comfort. A multinomial logit model of the desired work time allocation found the generic variables job suitability, personal benefits, and work effectiveness to be significant and positively related to greater desired proportions of time at the associated location. These variables capture the major elements previously hypothesized to influence telecommuting preference (including work, family, independence, and commute stress reduction drives as well as manager and job suitability constraints) in a parsimonious fashion. The model explained 55% of the theoretical maximum amount of information in the data, and did not violate the Independence of Irrelevant Alternatives (IIA) assumption.