基于大数据的新能源汽车个性化售后服务推荐系统

国内新能源汽车售后服务市场起步较晚,用户满意率不高,服务体系亟待完善,在大数据的时代背景下,跳脱出固有的被动服务的思维模式,借助信息化的强大力量刻画用户画像,构建符合时代发展和用户个性化需求的主动推荐售后服务系统,由用户主动预约向主动预约用户转变,扭转我国新能源汽车售后服务市场态势,将成为我国新能源汽车售后服务...

Personalized After-sales Service Recommendation System for New Energy Vehicles based on Big Data

The domestic new energy vehicle after-sales service market started late,the customer satisfaction rate is not high,and the service system urgently needs to be improved.Under the background of the big data era,the purpose of the article is to break the inherent passive service thinking mode and use the powerful power of information to portray users’portrait,and construct an active recommendation after-sales service system that meets the development of the times and the individual needs of users,and transform fromusers actively making reservationstoactively making reservations for users,so as to reverse China's new energy vehicle after-sales service market,which will become a major development trend of China's new energy vehicle after-sales service.