An exploratory analysis of observed and latent variables affecting intercity train service quality in developing countries |
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| Authors: | Hadiuzzaman Md Farazi Nahid Parvez Hossain Sanjana Malik D M Ghius |
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| Institution: | 1.Department of Civil Engineering, Bangladesh University of Engineering and Technology, Dhaka, 1000, Bangladesh
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| Abstract: | Transportation - Service quality (SQ) and customer satisfaction as perceived by 1037 passengers on intercity train services in Bangladesh were examined using structural equation modeling to explain... |
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