Evaluation of a public transportation level of service concept

The level of service of a bus line is evaluated by its operational characteristics, particularly by the ratio between average bus travel time on a given route and the average passenger car travel time on the shortest distance between the origin and the destination of the bus in question. It is shown that the level-of-service measure may be predicted by such independent variables as route length, average distance between bus stations, number of signalized and unsignalized intersections, and the ratio between such intersections. It is hypothesized that use of other independent variables such as boarding and alighting passengers, or volume to capacity ratio on the route concerned, could improve the predictive power of the suggested models. Further research is recommended on the effect of these latter variables and other operational variables which might influence bus level of service, and also on the comparison between direct bus lines and lines which use transfer points.