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The impact of the application of new technology on public transport service provision and the passenger experience: A focus on implementation in Australia
Authors:John D. Nelson  Corinne Mulley
Affiliation:1. Centre for Transport Research, University of Aberdeen, Fraser Noble Building, Aberdeen AB24 3UE, UK;2. Institute of Transport and Logistics Studies, The University of Sydney, Australia
Abstract:The emergence of Intelligent Transport Systems (ITS) has been recognised with many initiatives during the last 20 years. In Europe, the “ITS Action Plan” identifies a number of applications as key elements contributing to the efficient co-ordination of the overall transport chain. The context and experience surrounding the recent widespread development of technological tools and ICT platforms to support the emergence of ITS are notable for the way in which they permeate the transport and logistics chain. But a key question remains: to what extent is the public transport sector able to exploit the wider benefits of ITS?
Keywords:Intelligent Transport Systems (ITS)   Public transport   Journey planners   Real-time information
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