“小”售后,大学问——体验沃尔沃卡车一站式售后服务 |
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引用本文: | 王培祥. “小”售后,大学问——体验沃尔沃卡车一站式售后服务[J]. 商用汽车, 2011, 0(15): 78-79 |
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作者姓名: | 王培祥 |
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摘 要: | 不了解卡车行业的人可能会认为售后工作很小、不值一提,但是事实恰恰相反。越是在卡车行业有影响力的企业,越是将售后工作放在头等重要位置。作为全面物流解决方案提供商,沃尔沃卡车在提供优秀重卡产品的同时,同样更加注重售后服务的维系与提供,关注卡车服务团队的培养和成长。
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关 键 词: | 沃尔沃 售后服务 卡车 一站式 服务工作 物流解决方案 车辆 服务人员 汽车贸易 培训中心 |
A Zero-distance Witness and Experience of VOLVO One-stop After-service |
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Abstract: | Recently,the reporter ofmagazine paid a visit to VOLVO Truck's Training center,for learning and understanding after-sales service of VOLVO Truck.As a all-round logistic service supplier,VOLVO Truck has been paying much more attention on customer relations building in its after-sales service process while providing excellent high quality truck products. |
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