| 浅析如何提高汽车售后服务质量 |
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| 引用本文： | 李志艳. 浅析如何提高汽车售后服务质量[J]. 广东交通职业技术学院学报, 2011, 10(4): 37-39 |
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| 作者姓名： | 李志艳 |
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| 作者单位： | 山西交通职业技术学院,山西太原,030031 |
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| 摘 要： | 文中从汽车售后服务的作用出发,对我国汽车售后服务方面存在的问题进行了简要分析,针对如何提高汽车售后服务质量提出了几点对策。
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| 关 键 词： | 售后服务 作用 存在问题 提高质量 |
A Brief Study on How to Improve the Quality of Cars after-sale Service |
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| LI Zhi-yan. A Brief Study on How to Improve the Quality of Cars after-sale Service[J]. Journal of Guangdong Communication Polytechnic, 2011, 10(4): 37-39 |
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| Authors: | LI Zhi-yan |
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| Affiliation: | LI Zhi-yan (Shanxi Tranfic Vocational and Technical College, Taiyuan 030031, China) |
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| Abstract: | Based on the function of cars＇ after-sale service, this paper birefly analyze the existing problems of after-sale service in our country, and puts up some countermeasures on bow to improve the service. |
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| Keywords: | after-sale service function existing problem improve quality |
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