| 构建行业IP呼叫中心 |
| |
| 引用本文： | 谢丽霞. 构建行业IP呼叫中心[J]. 铁道通信信号, 2011, 47(1): 60-62 |
| |
| 作者姓名： | 谢丽霞 |
| |
| 作者单位： | 中国铁通集团有限公司北京分公司,100070,北京 |
| |
| 摘 要： | 从呼叫中心的概述和发展历程出发,介绍IP呼叫中心的优势,重点说明IP呼叫中心的行业应用组网及功能。
|
| 关 键 词： | IP 呼叫中心 技术与应用 |
Construction of IP call Center for an Industry |
| |
| Xie Lixia. Construction of IP call Center for an Industry[J]. Railway Signalling & Communication, 2011, 47(1): 60-62 |
| |
| Authors: | Xie Lixia |
| |
| Abstract: | The meaning from an overview of call center an he development course, we introduce the advantage of, focusing on IP call center of industry applications networking and function. |
| |
| Keywords: | IP Call center Technology and its application |
| 本文献已被 CNKI 万方数据 等数据库收录！ |
|
