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聚类分析在商用车销售客户细分中的应用
引用本文:杨丽华,李保林,刘涛. 聚类分析在商用车销售客户细分中的应用[J]. 湖北汽车工业学院学报, 2013, 0(4): 77-80
作者姓名:杨丽华  李保林  刘涛
作者单位:湖北汽车工业学院经济管理学院,湖北十堰442002
基金项目:湖北省教育厅科技计划项目(B20092306);湖北汽车工业学院青年科研基金项目(2012XQ02)
摘    要:选取了某商用车公司的部分销售数据,在SQL Server 2008中对数据进行了预处理,利用经典的K-means算法对其进行了聚类分析,按客户购买车的种类和地区进行细分,细分结果对于该公司制定有针对性的销售方案有着一定的参考价值。

关 键 词:聚类分析  客户细分  汽车销售

Application of Clustering Analysis in Customer Segmentation of Commercial Vehicle Sales
Yang Lihua,Li Baolin,Liu Tao. Application of Clustering Analysis in Customer Segmentation of Commercial Vehicle Sales[J]. Journal of Hubei Automotive Industries Institute, 2013, 0(4): 77-80
Authors:Yang Lihua  Li Baolin  Liu Tao
Affiliation:(School of Economics and Management, Hubei University of Automotive Technology, Shiyan 442002, China)
Abstract:The commercial vehicle sales data of a company was selected, the data was preprocessed in SQL Server 2008, and the classical K-means clustering algorithm was used for its analysis. The segmentation was performed according to the car's type and the customer's region. The segmentation results have a certain reference value for the company to develop targeted marketing programs.
Keywords:clustering analysis  customer segmentation  vehicle sales
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