空中交通管制员应急处置能力评测

为提高空中交通管制员的应急处置能力,保证航空器在各种紧急情况下的安全运行,基于"洋葱模型",结合管制员的工作特点,通过引入管制员个人特质和意识2个指标,建立"管制员洋葱模型".依据空中交通管制应急处置过程,构建由知识、技能、意识、个人特质4个一级指标和16个二级指标组成的管制员应急处置能力评测指标集,并利用层次分析法得到各指标的权重.运用模糊综合评价模型对某空管单位的管制员应急处置能力进行评测,得出其应急处置能力分数为3.689,即应急处置能力等级为中等.管制员应急处置能力的定量化评测,能够客观评价其应急处置能力.

A Study on Evaluation of Emergency Response Capability of Air Traffic Controllers

In order to improve capability of emergency response of air traffic controllers, and to ensure safety operation of aircrafts in various emergencies, a "controller′s onion model" is established based on an "onion model", introducing two indices: personality and awareness of controllers, and in combination with their characteristics at work.In accordance with the process of emergency response, a set of indices for evaluating controller′s emergency response capability is proposed, which includes 4 first-class indices (knowledge, skill, awareness, and personality of controllers) and 16 second-class indices.The weight of each index is computed by adopting the method of analytic hierarchy process (AHP).By using a fuzzy comprehensive evaluation method, the emergency response capability of controllers at one air traffic control unit is evaluated as a case study.The score of this unit is 3.689, which in medium level.The quantitative method proposed in this study can be applied for an accurate evaluation of emergency response capability of air traffic controllers.