A decision support system for total airport operations management and planning

The airport planning and decision making process exhibits various trade‐offs and complications due to the large number of stakeholders having different, and sometimes conflicting, objectives regarding the assessment of airport performance. As a result, the airport performance assessment necessitates the use of advanced modelling capabilities and decision support systems or tools in order to capture the multifaceted aspects, interests and measures of airport performance like capacity, delays, safety, security, noise and cost‐effectiveness. Presently, airport decision makers lack decision support tools able to provide an integrated view of total airport (both airside and landside) operations and analyse at a reasonable effort and decision‐oriented manner the various trade‐offs involved among different airport performance measures. The objective of this paper is twofold: (i) to describe the decision‐oriented modelling framework and development process of a decision support system for total airport operations management and planning, and (ii) to demonstrate the decision support capabilities and basic modelling functionalities of the proposed system. Copyright © 2010 John Wiley & Sons, Ltd.