Use characteristics and demographics of rural transit riders: a case study in Tennessee

Intercity bus (ICB), deviated fixed route transit (DFRT) and demand responsive transit (DRT) are three major modes of rural public transportation. This paper focuses on the characteristics and motivations of DFRT and DRT riders, compared to non-riders, in Tennessee. A rural DFRT rider survey, a rural DRT rider survey and a rural (non-rider) resident survey were performed. It is found that DFRT and DRT riders have similar demographics to ICB riders. The most common trip purpose for DFRT and DRT passengers is medical care, which is different from ICB trips. Ninety percent of the riders have difficulty finding alternative transportation modes, suggesting they are captive riders, not choice riders. Regression results indicate that people choosing transit modes tend to have lower personal and household income, own fewer cars, to not be homeowners, and be of non-white race. Rural residents who receive more education are more likely to be open-minded to use rural transit.     

Where Is My Bus? Impact of mobile real-time information on the perceived and actual wait time of transit riders

In order to attract more choice riders, transit service must not only have a high level of service in terms of frequency and travel time but also must be reliable. Although transit agencies continuously work to improve on-time performance, such efforts often come at a substantial cost. One inexpensive way to combat the perception of unreliability from the user perspective is real-time transit information. The OneBusAway transit traveler information system provides real-time next bus countdown information for riders of King County Metro via website, telephone, text-messaging, and smart phone applications. Although previous studies have looked at traveler response to real-time information, few have addressed real-time information via devices other than public display signs. For this study, researchers observed riders arriving at Seattle-area bus stops to measure their wait time while asking a series of questions, including how long they perceived that they had waited.The study found that for riders without real-time information, perceived wait time is greater than measured wait time. However, riders using real-time information do not perceive their wait time to be longer than their measured wait time. This is substantiated by the typical wait times that riders report. Real-time information users say that their average wait time is 7.5 min versus 9.9 min for those using traditional arrival information, a difference of about 30%. A model to predict the perceived wait time of bus riders was developed, with significant variables that include the measured wait time, an indicator variable for real-time information, an indicator variable for PM peak period, the bus frequency in buses per hour, and a self-reported typical aggravation level. The addition of real-time information decreases the perceived wait time by 0.7 min (about 13%).A critical finding of the study is that mobile real-time information reduces not only the perceived wait time, but also the actual wait time experienced by customers. Real-time information users in the study wait almost 2 min less than those arriving using traditional schedule information. Mobile real-time information has the ability to improve the experience of transit riders by making the information available to them before they reach the stop.     

Analysis of light rail rider travel behavior: Impacts of individual,built environment,and crime characteristics on transit access

This paper analyzes factors that influence the mode choice for trips between home and light rail stations, an often neglected part of a person’s trip making behavior. This is important for transit planning, demand modeling, and transit oriented development. Using transit survey data describing St. Louis MetroLink riders in the United States, this study found that some of the factors associated with increased shares of walking relative to other modes were full-time student status, higher income transit riders, and trips made during the evening. It was also found that crime at stations had an impact. In particular, crime made female transit riders more likely to be picked-up/dropped-off at the station. Females are more likely to be picked-up or dropped-off at night. Bus availability and convenience showed that transit riders that have a direct bus connection to a light rail station were more likely to use the bus. Private vehicle availability was strongly associated with increased probability of drive and park, when connecting to light rail.     

The impact of real-time information on bus ridership in New York City

In the past few years, numerous mobile applications have made it possible for public transit passengers to find routes and/or learn about the expected arrival time of their transit vehicles. Though these services are widely used, their impact on overall transit ridership remains unclear. The objective of this research is to assess the effect of real-time information provided via web-enabled and mobile devices on public transit ridership. An empirical evaluation is conducted for New York City, which is the setting of a natural experiment in which a real-time bus tracking system was gradually launched on a borough-by-borough basis beginning in 2011. Panel regression techniques are used to evaluate bus ridership over a three year period, while controlling for changes in transit service, fares, local socioeconomic conditions, weather, and other factors. A fixed effects model of average weekday unlinked bus trips per month reveals an increase of approximately 118 trips per route per weekday (median increase of 1.7% of weekday route-level ridership) attributable to providing real-time information. Further refinement of the fixed effects model suggests that this ridership increase may only be occurring on larger routes; specifically, the largest quartile of routes defined by revenue miles of service realized approximately 340 additional trips per route per weekday (median increase of 2.3% per route). Although the increase in weekday route-level ridership may appear modest, on aggregate these increases exert a substantial positive effect on farebox revenue. The implications of this research are critical to decision-makers at the country’s transit operators who face pressure to increase ridership under limited budgets, particularly as they seek to prioritize investments in infrastructure, service offerings, and new technologies.     

Walking to the bus: perceived versus actual walking distance to bus stops for older adults

The walking trip from an origin or destination to a bus stop or transit station can be a barrier to riding transit for older adults (over age 60) who may walk more slowly than others or experience declining physical mobility. This article examines the relationship between transit ridership and proximity to fixed-route transit stations using survey data for older adults in Buffalo and Erie County, New York. Demographic and socio-economic characteristics—including age, sex, race, income, possessing a driver’s license, frequency of leaving home, and personal mobility limitations—are tested but do not display, in bi-variate analysis, statistically significant differences for transit riders versus non-transit riders. However, features of the built environment—including distance (actual and perceived) between home and transit stop, transit service level, population density, number of street intersections, metropolitan location, and neighborhood crime (property and violent) rate—display statistically significant differences for transit riders versus non-transit riders. Both objective and perceived walking distances to access fixed-route transit show statistically significant differences between transit riders and non-transit riders. Average walking distance from home to transit for non-transit riders—who mostly live in suburbs—is three times greater than average walking distance between home and the nearest transit stop for transit riders—who mostly live in the central city. When asked how near a bus stop is to their homes, transit riders slightly overestimate the actual distance, while non-transit riders underestimate the distance.     

New evidence on walking distances to transit stops: identifying redundancies and gaps using variable service areas

The percentage of the population being served by a transit system in a metropolitan region is a key system performance measure but depends heavily on the definition of service area. Observing existing service areas can help identify transit system gaps and redundancies. In the public transit industry, buffers at 400 m (0.25 miles) around bus stops and 800 m (0.5 miles) around rail stations are commonly used to identify the area from which most transit users will access the system by foot. This study uses detailed OD survey information to generate service areas that define walking catchment areas around transit services in Montreal, Canada. The 85th percentile walking distance to bus transit service is found to be around 524 m for home-based trip origins, 1,259 m for home-based commuter rail trip origins. Yet these values are found to vary based on our analysis using two statistical models. Walking distances vary based on route and trip qualities (such as type of transit service, transfers and wait time), as well as personal, household, and neighbourhood characteristics. Accordingly, service areas around transit stations should vary based on the service offered and attributes of the people and places served. The generated service areas derived from the generalized statistical model are then used to identify gaps and redundancies at the system and route level using Montreal region as an example. This study can be of benefit to transport engineers and planners trying to maximize transit service coverage in a region while avoiding oversupply of service.     

The revenue and environmental benefits of new off-peak commuter rail service: the case of the Pascack Valley line in New Jersey

Although researchers have long argued in favor of off-peak transit service, studies that have empirically estimated its benefits regarding revenue generation, trip diversions, and greenhouse gas (GHG) emission are rare. This study provides important evidence about the benefits of off-peak commuter rail service by focusing on the Pascack Valley line in New Jersey, where off-peak service was introduced in October 2007. The research involved two focus groups and an onboard survey of passengers. Benefits were estimated regarding additional revenue generation and reduction in vehicle miles traveled (VMT) and GHG emission. The research shows that the new off-peak service potentially reduced VMT by more than 12 million annually due to diversions from other modes. Although diversions from other modes resulted in a substantial reduction in GHG emissions, due to the additional diesel fuel used by the new trains, the net GHG savings were in the range of 28–49 %. The research further shows that both peak period and off-peak riders benefited from the new off-peak service. Evidence is found about an increase in new transit riders and a modest increase peak period usage because of the off-peak service.     

Transfer penalties: Another look at transit riders' reluctance to transfer

Two on-board surveys were conducted to determine how transit riders perceive transfers. The surveys were conducted before and after the imposition of a transfer in the middle of an existing bus route. Results of the surveys showed that riders perceive bus transit trips as significantly worse when the trip requires a transfer, even if transfer time is neglibible.     

On seat capacity in traffic assignment to a transit network

Seating or standing make distinct on‐board states to a transit rider, yielding distinct discomfort costs, with potential influence on the passenger route choice onto the transit network. The paper provides a transit assignment model that captures the seating capacity and its occupancy along any transit route. The main assumptions pertain to: the seat capacity by service route, selfish user behaviour, a seat allocation process with priority rules among the riders, according to their prior state either on‐board or at boarding. To each transit leg from access to egress station is associated a set of ‘service modes’, among which the riders are assigned in a probabilistic way, conditionally on their priority status and the ratio between the available capacity and the flow of them. Thus the leg cost is a random variable, with mean value to be included in the trip disutility. Computationally efficient algorithms are provided for, respectively, loading the leg flows and evaluating the leg costs along a transit line. At the network level, a hyperpath formulation is provided for supply‐demand equilibrium, together with a property of existence and an method of successive averages equilibration algorithm. It is shown that multiple equilibria may arise. Copyright © 2010 John Wiley & Sons, Ltd.     

Real-time control of buses for schedule coordination at a terminal

Recently, bus transit operators have begun to adopt technologies that enable bus locations to be tracked from a central location in real-time. Combined with other technologies, such as automated passenger counting and wireless communication, it is now feasible for these operators to execute a variety of real-time strategies for coordinating the movement of buses along their routes. This paper compares control strategies that depend on technologies for communication, tracking and passenger counting, to those that depend solely on local information (e.g., time that a bus arrived at a stop, and whether other connecting buses have also arrived). We also develop methods to forecast bus arrival times, which are most accurate for lines with long headways, as is usually the case in timed transfer systems. These methods are tested in simulations, which demonstrate that technology is most advantageous when the schedule slack is close to zero, when the headway is large, and when there are many connecting buses.     

Passenger waiting time and information acquisition using automatic vehicle location for verification

Bus riders utilize a variety of information media to learn how to travel to their destinations and to learn when they should arrive at bus stops. As part of the OCTA (Orange County Transit Authority) Transit Probe evaluation, 1199 passengers were surveyed to measure relationships between information acquisition and waiting time. A unique aspect of the survey was that some of the data could be correlated with automatic‐vehicle‐location (AVL) measurements of bus lateness at stops. Insights are provided as to the types of information riders acquire based on the nature of the trip and demographic characteristics. Insights are also provided as to factors affecting perceived waiting time. We found age group, whether a person needs to arrive at a destination by a specific time, primary language, and whether the person is a first‐time user of the bus line to be significant causal factors.     

Transit pricing research

Several decades of research on transit pricing have provided clear insights into how riders respond to price changes in both the transit and automobile sectors. For the most part, riders are insensitive to changes in either fare levels, structures, or forms of payments, though this varies considerably among user groups and operating environments. Since riders are approximately twice as sensitive to changes in travel time as they are to changes in fares, a compelling argument can be made for operating more premium quality transit services at higher prices. Such programs could be supplemented by vouchers and concessionary programs to reduce the burden of higher fares on low-income users. Also, cross-elasticity research suggests that higher automobile prices would have a significantly greater affect on ridership than lower fares. Most research on transit fare structures shows that the common practice of flat fares is highly inequitable, penalizing short-distance and off-peak users. Free fare programs have proven quite costly for each new transit user attracted and have rarely lured motorists to transit. Free fares limited to downtowns have been more successful than systemwide free fare programs. While prepayment schemes have met with success in the U.S. and Europe, honor fares have suffered from excessive revenue losses in at least one case in the U.S. Some of the more noteworthy fare policy successes in North America have been Bridgeport's combined pass-fare program, Allentown's deep discounts, Ottawa's major fare reduction and differentiation, and Columbus's substantial midday discount. As paratransit and other new transit alternatives to conventional bus continue to emerge, new, more differentiated fare practices can be expected in the future.     

Analyzing urban bus service reliability at the stop, route, and network levels

Improving the reliability of bus service has the potential to increase the attractiveness of public transit to current and prospective riders. An understanding of service reliability is necessary to develop strategies that help transit agencies provide better services. However, few studies have been conducted analyzing bus reliability in the metropolis of China. This paper presents an in-depth analysis of service reliability based on bus operational characteristics in Beijing. Three performance parameters, punctuality index based on routes (PIR), deviation index based on stops (DIS), and evenness index based on stops (EIS), are proposed for the evaluation of bus service reliability. Reliability involves routes, stops, punctuality, deviation, and evenness. The relationship among the three parameters is discussed using a numerical example. Subsequently, through a sampling survey of bus lines in Beijing, service reliability at the stop, route, and network levels are estimated. The effects of route length, headway, the distance from the stop to the origin terminal, and the use of exclusive bus lanes are also analyzed. The results indicate low service reliability for buses in Beijing and a high correlation between service reliability and route length, headway, distance from the stop to the origin terminal, and the provision of exclusive bus lanes.     

Waiting time perceptions at transit stops and stations: Effects of basic amenities,gender, and security

Waiting time in transit travel is often perceived negatively and high-amenity stops and stations are becoming increasingly popular as strategies for mitigating transit riders’ aversion to waiting. However, beyond recent evidence that realtime transit arrival information reduces perceived waiting time, there is limited empirical evidence as to which other specific station and stop amenities can effectively influence user perceptions of waiting time. To address this knowledge gap, the authors conducted a passenger survey and video-recorded waiting passengers at different types of transit stops and stations to investigate differences between survey-reported waiting time and video-recorded actual waiting time. Results from the survey and video observations show that the reported wait time on average is about 1.21 times longer than the observed wait time. Regression analysis was employed to explain the variation in riders’ reported waiting time as a function of their objectively observed waiting time, as well as station and stop amenities, weather, time of the day, personal demographics, and trip characteristics. Based on the regression results, most waits at stops with no amenities are perceived at least 1.3 times as long as they actually are. Basic amenities including benches and shelters significantly reduce perceived waiting times. Women waiting for more than 10 min in perceived insecure surroundings report waits as dramatically longer than they really are, and longer than do men in the same situation. The authors recommend a focus on providing basic amenities at stations and stops as broadly as possible in transit systems, and a particular focus on stops on low-frequency routes and in less safe areas for security measures.     

Modeling schedule recovery processes in transit operations for bus arrival time prediction

Many existing algorithms for bus arrival time prediction assume that buses travel at free‐flow speed in the absence of congestion. As a result, delay incurred at one stop would propagate to downstream stops at the same magnitude. In reality, skilled bus operators often constantly adjust their speeds to keep their bus on schedule. This paper formulates a Markov chain model for bus arrival time prediction that explicitly captures the behavior of bus operators in actively pursuing schedule recovery. The model exhibits some desirable properties in capturing the schedule recovery process. It guarantees provision of the schedule information if the probability of recovering from the current schedule deviation is sufficiently high. The proposed model can be embedded into a transit arrival time estimation model for transit information systems that use both real‐time and schedule information. It also has the potential to be used as a decision support tool to determine when dynamic or static information should be used.     

Unlimited Access

Universities and public transit agencies have together invented an arrangement – called Unlimited Access – that provides fare-free transit service for over 825,000 people. The university typically pays the transit agency an annual lump sum based on expected student ridership, and students simply show their university identification to board the bus. This paper reports the results of a survey of Unlimited Access programs at 35 universities. University officials report that Unlimited Access reduces parking demand, increases students' access to the campus, helps to recruit and retain students, and reduces the cost of attending college. Transit agencies report that Unlimited Access increases ridership, fills empty seats, improves transit service, and reduces the operating cost per rider. Increases in student transit ridership ranged from 71 percent to 200 percent during the first year of Unlimited Access, and growth in subsequent years ranged from 2 percent to 10 percent per year. The universities' average cost for Unlimited Access is $30 per student per year.     

An on-road evaluation of connected motorcycle crash warning interface with different motorcycle types

Crash warning systems have been deployed in the high-end vehicle market segment for some time and are trickling down to additional motor vehicle industry segments each year. The motorcycle segment, however, has no deployed crash warning system to date. With the active development of next generation crash warning systems based on connected vehicle technologies, this study explored possible interface designs for motorcycle crash warning systems and evaluated their rider acceptance and effectiveness in a connected vehicle context. Four prototype warning interface displays covering three warning mode alternatives (auditory, visual, and haptic) were designed and developed for motorcycles. They were tested on-road with three connected vehicle safety applications - intersection movement assist, forward collision warning, and lane departure warning - which were selected according to the most impactful crash types identified for motorcycles. Combined auditory and haptic displays showed considerable promise for implementation. Auditory display is easily implemented given the adoption rate of in-helmet auditory systems. Its weakness of presenting directional information in this study may be remedied by using simple speech or with the help of haptic design, which performed well at providing such information and was also found to be attractive to riders. The findings revealed both opportunities and challenges of visual displays for motorcycle crash warning systems. More importantly, differences among riders of three major motorcycle types (cruiser, sport, and touring) in terms of rider acceptance of a motorcycle crash warning system were revealed. Based on the results, recommendations were provided for an appropriate crash warning interface design for motorcycles and riders in a connected vehicle environment.     

Making time count: Traveler activity engagement on urban transit

In practice, travel time is assigned a cost and treated as a disutility to be minimized. There is a growing body of research supporting the hypothesis that travel time has some value of its own, and the proliferation of information and communication technology (ICT) may be contributing to that value. Travelers’ attitudes are confounded with their mode choice, and as telecommunications mediate travel behavior, analysts must recognize the interaction between time use and customer satisfaction for appropriate travel demand management. To that end, this paper presents results from jointly estimated models of travelers’ latent satisfaction and on-board activity engagement using Chicago transit rider data gathered in April 2010. The simple questionnaire and small sample corroborate the findings of past research indicating travel attitudes and activity engagement have potential to influence travelers’ value of time, and many transit riders consider transit a better use of time and/or money than driving. The findings affirm the need for a more holistic understanding of value of time for travel demand management and infrastructure valuation. As time use has an influence on users’ valuation of the transit mode, offering opportunities to conduct certain leisure activities could improve the perceived value of travel time.     

Secrets of success: assessing the large increases in transit ridership achieved by Houston and San Diego transit providers

This paper summarizes and updates the findings from an earlier study by the same authors of transit systems in Houston (all bus) and San Diego (bus and light rail). Both systems achieved unusually large increases in transit ridership during a period in which most transit systems in other metropolitan areas were experiencing large losses. Based on ridership models estimated using cross section and time series data, the paper quantifies the relative contributions of policy variables and factors beyond the control of transit operators on ridership growth. It is found that large ridership increases in both areas are caused principally by large service increases and fare reductions, as well as metropolitan employment and population growth. In addition, the paper provides careful estimates of total and operating costs per passenger boarding and per passenger mile for Houston's bus operator and San Diego's bus and light rail operators. These estimates suggest that the bus systems are more cost-effective than the light rail system on the basis of total costs. Finally, the paper carries out a series of policy simulations to analyze the effects of transit funding levels and metropolitan development patterns on transit ridership and farebox recovery ratio.